The General Accounting Office (GAO) front desk Administrative Assistant position is responsible for handling all incoming & outgoing

mail, including preparation and distribution of State of Arizona vendor and payroll warrants via US Mail, inter-agency mail and agency

pickup, managing a multi-line main phone line and screening walk up visitors.

Major Responsibilities:

- GAO front desk coverage which includes receiving and routing an average of 100+ calls per week to designated

GAO personnel and other State agencies. Process an average of 200+ pieces of mail per day including

opening & date stamping & rerouting to correct agency. Handles confidential court documents for payroll

including date stamping & distribution. Directs division visitors including attendees of AFIS training.

- Warrant handling: Prepares an average of 2,000 warrants per day for US Mail distribution. Distribution of

warrants to an average of 15 agencies per day. Reconciles an average of 10+ daily payroll handwrites for

agency distribution. Maintains an electronic spreadsheet for agency pickup tracking. Prepares returned

warrants for redistribution to agencies.

- Other - AMS metrics including tracking and huddleboard postings , Standard Work, etc., self-training courses,

scanning & shredding confidential documents, assist with preparation of items for surplus, trains others on

support functions, distributes supplies for staff and equipment, assist with other administrative duties. Backup

for reconciling daily vendor warrants and biweekly payroll.

Skills:

- Customer service, including the public.

- Creating business relationships with agencies.

- Communication, verbal & written.

- Effective Time Management.

- Effective Multi-Tasking

-Trouble shoot equipment issues

-Reconcile documents

-handle confidential materials

-ability to learn and conduct other administrative tasks as requested

Skill

2 Years Client Facing Experience

Front Desk Experience

Preferred Skills

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